About the Program

ONCALL is excited to announce that for a limited time *funded training places will be available to eligible residential support workers to undertake the mandatory Top Up Units. 

Eligible applicants, who hold a valid Australian working visa, have the opportunity to complete the Top Up Units for an enrolment fee of just $250. This fee is refundable to all applicants who successfully complete the Top Up Units and 180 hours of paid placement with ONCALL (see Eligibility and Course Requirements).

Applicants will first complete ONCALL’s recruitment process and if successful will have access to *paid placement hours, casual employment and ongoing career opportunities.

*Conditions Apply

Eligibility and Mandatory Requirements

Course Eligibility 

The following are required by applicants to be eligible for this program:

  1. Hold or actively working towards a Cert IV or higher in a relevant discipline, e.g. Disability, Youth Work, Drugs & Alcohol, etc.
  2. Hold a valid Australian working visa.
  3. Have experience working with people with challenging behaviours in a residential setting.
  4. Successfully complete the ONCALL Recruitment Process.
  5. Provision of all pre-screening and training documentation (e.g. Police Check, WWCC, Full Victorian Driver’s Licence, First Aid and CPR, Administration of Medication training and Fire Safety).

Course Requirements

Eligible applicants must commit to the following:

  1. Attend all six class room days.
  2. Submit on time and pass all coursework and assessment requirements.
  3. Complete 180 hours of *paid placement hours (conditions apply), working a minimum of 30 hours per fortnight with ONCALL.
  4. Successfully complete the course within three months.
  5. Pay an upfront enrolment fee of $250 – this fee is refundable in full on applicants meeting Course Requirements 1-4 above.

Paid Placement: Applicants must have relevant experience working with children and young people in a residential setting to be eligible for paid placement. Applicants without relevant experience will have access to non-paid placement hours, to build the skills and experience needed, to meet paid placement requirements. All applicants must complete 180 hours of paid placement within a 3-month period to be eligible for the full refund. Timing of the 3 months will commence from first paid placement shift.

Course Fees: This is a non-government funded training program that provides opportunities for non-citizens/non-residents to undertake the child protection training. As outlined, the actual cost of this training is substantially greater than funded training places. The enrolment fee payable ($250) by students on enrolment, will be reimbursed in full following successful completion of the course requirements, placement hours and final assessment. This offer is available for a limited time only. Government funded places are available for Australian citizens/permanent residents.

Worker Orientation Module: In addition to the above requirements, it’s also a requirement for all applicants to complete the National Quality & Safeguards Commission’s on-line Worker Orientation Module. This on-line orientation module is a mandatory requirement for all staff working in the Disability Sector across Australia.

About the Training

ONCALL is partnering with their sister company, ONCALL Training College, a registered RTO (#45098) to deliver this mandatory training.

The Top Up Units are delivered over a three-month period using blended methodology comprising of face-to-face class room training, theoretical and practical coursework, online tasks, self-study and 180 hours of practical placement and a final assessment.

Class room based training and assessments will be held at ONCALL Training College’s new training facilities at Suite 1/670 Canterbury Road, Surrey Hills, Victoria, 3127.

Mandatory Top Up Units

CHCMHS007 - Work effectively in trauma informed care

This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.

CHCPRT010 - Work with children and young people with complex trauma and attachment issues and needs

This unit describes the skills and knowledge required to recognise indicators of trauma in children and young people of different ages and different stages, and to identify their needs.

CHCPRT009 - Provide primary residential care

This unit describes the skills and knowledge required to provide for the care and support of clients in residential care and assist their transition from primary/residential care.

CHCCCS009 - Facilitate responsible behaviour

This unit describes the skills and knowledge required to monitor individuals, responds to behaviours of concern, deal with conflict and support responsibility for behaviour management and change.

Professionals Protecting Children (PPC) Foundation Days

During these two mandatory days, you will develop a clear understanding of the Child, Youth and Family sector, OoHC legislation and practices and youth specific needs during two foundation days: including governance, compliance, court orders, family engagement, youth issues (AOD, Mental Health, Exploitation and other issues), risks associated for young people in care and other critical information required to work as a Professional Residential Care Worker.

To lodge your expression of interest please complete the online application form.

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