Support delivery specialists

At ONCALL we pride ourselves on hiring the best staff who are committed to delivering quality service and working as a team to enable others to live their best lives with our support.

As a leading provider of professional support personnel for families, young people and people with disabilities, our large team of support professionals deliver a wide range of services to meet varying complexities, in often challenging cases where we collaborate with allied health specialists, social workers and other professionals.

Whether we plan the delivery, lead the team, staff the team or support flexi-workers to fill short term gaps in others’ teams, ONCALL lives up to their reputation of ‘always being there’ and providing the highest-quality staff to individuals and organisations.

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Support you can really rely on

ONCALL provide reliable team players to deliver superior support for a range or personal needs, regardless of the complexities across Victoria, South East Queensland
New South Wales and South Australia.

Announcing ONCALL/SACARE Partnership

ONCALL Group Australia (ONCALL) is excited to announce its partnership with SACARE in South Australia, a leading provider of Disability Support Services, including SDA Accommodation, Independent Living, and Rehabilitation in South Australia. We are excited to continue expanding our services and truly become a national provider of support services, reaching more and making a positive difference to the greatest number of people we can.

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National expansion: making a difference to more lives.

Now providing support in Victoria, Queensland, New South Wales and South Australia.

After providing exceptional support and dedication to the disability and welfare sectors in Victoria for almost 30 years, in 2021 ONCALL launched its industry-leading Casual Staff Services in Queensland, following with the launch and first shifts completed in New South Wales in May 2022. Most recently, ONCALL has partnered with SA Care in South Australia, bringing together their expertise and resources to provide services to the greatest number of people we can.

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Get qualified through our Registered Training Organisations

ONCALL is your partner for lifelong learning, providing industry-specific training opportunities in Victoria and Queensland.

ONCALL Training College based in Victoria, provides nationally recognised training and short course programs as well as non-accredited professional development training.

All courses and training programs are run by experienced, passionate, and committed trainers who provide relevant and cost-effective training onsite and remotely.

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Making a difference in our clients’ lives

My support workers and Client Engagement Consultant are very caring and I am very lucky to have their help.

NDIS Participant

I have just recommended a friend to use your service and she will be engaging ONCALL to provide support workers and manage her son's NDIS plan.

Family member of NDIS Participant

Sincere thanks for the wonderful service your team has provided to all shift requests. On all occasions, the shifts have been backed filled promptly and more often than not, with regular faces. Your team members have been so consistently diligent, kind and so respectful of the residents and the team. You have remarkable recruitment.

ONCALL partner organisation

I love this company! Everyone I deal with in the company is efficient, polite, caring and make me feel valued.

ONCALL Support Worker

It is easy to be part of ONCALL, there are a lot of shifts available and there is great flexibility to fit around study and family commitments.

ONCALL Support Worker

Thank you ONCALL, we really appreciate your contribution and assistance during a COVID-19 situation.

Melbourne based supported residential service