How Do I Benefit from Supported Independent Living (SIL) Services
When navigating the NDIS and getting a grasp on the services available, finding the right support to live more independently can feel like an endless list. ONCALL is here to help you get started, not stuck with information overload.
Supported Independent Living (SIL) provides a structured, practical way for people with disabilities to build their independence while knowing help is always within reach.
If you’re exploring options for yourself, a family member or as a support coordinator, understanding how SIL works and how it fits into the broader support system is key to making informed choices.
What Is Supported Independent Living (SIL)?
Supported Independent Living (SIL) is a type of NDIS-funded support that helps people with disabilities live as independently as possible, often in shared or individual accommodation settings. The support typically includes assistance with daily tasks such as cooking, personal care, taking medication, managing money and building routines.
More than just hands-on support, SIL is about creating an environment where people feel respected, safe and capable. With the right level of assistance, many participants can grow in confidence, strengthen life skills and take more control over their everyday choices.
Who Is SIL For?
SIL suits individuals who:
Require regular support with daily living tasks
Are looking to live with others or in a supported environment
Want to build independence while knowing help is nearby
Are eligible for SIL funding under their NDIS plan
Accessing SIL typically involves an NDIS plan that includes funding for daily living support. Many participants work with support coordinators to navigate eligibility and identify services that align with their goals and preferences.
This model works well for people with higher support needs, often including 24/7 assistance, and is commonly accessed by participants transitioning from home care, aged parents or hospital discharge.
What SIL Looks Like in Practice
Support under SIL is always tailored to the individual. At ONCALL, services may include:
Shared living arrangements across Melbourne and regional Victoria
Rostered or overnight support
Daily living assistance, such as grocery shopping or attending appointments
Emotional and behavioural support
Help managing routines, hygiene, meals and medication
Importantly, SIL is delivered in a way that supports individual goals, not just daily tasks.
| Support Type | Delivered Through SIL |
|---|---|
| Daily Living Tasks | Cooking, cleaning, self-care routines |
| Community Access | Attending events, appointments, outings |
| Skills Development | Managing money, communication, house duties |
| Emotional Support | Help with anxiety, structure and routines |
Why Families and Carers Choose SIL
Many families carry the weight of day-to-day support. SIL allows for a shared responsibility, helping carers feel confident their loved one is in good hands, even when they can’t be present.
ONCALL’s Peace of Mind Framework reinforces this sense of trust by focusing on communication, safety, and participant-led planning. It’s this combination of structure and warmth that makes a real difference, not just for participants, but for their whole support network.
For carers, this can offer not just practical relief, but emotional reassurance. Regular updates, responsive communication and a focus on long-term wellbeing help reduce the stress of daily caregiving.
The ONCALL Approach
What sets ONCALL apart is our practical experience across supported independent living in Victoria. Our team works alongside participants, families, and NDIS support coordinators to ensure the right fit, both in accommodation and support style.
Local knowledge across supported independent living in Melbourne
Placement options that consider personality, preferences and routine
Transparent communication with carers and families
Flexible arrangements that adjust as needs change
Our planning process is collaborative from the start. Families and participants are involved in selecting housing options and setting routines. Regular reviews help ensure services continue to meet changing needs, without disruption.
ONCALL also offers respite care, helping families take a planned break while their loved one remains in safe, familiar surroundings.
Supported Doesn’t Mean Doing It Alone
With Supported Independent Living (SIL), participants gain more than just independence—they gain the tools and confidence to sustain it over time. With the right support system, people can enjoy more autonomy, meaningful social connections and a living environment that truly suits them.
For families, it’s knowing someone is there when they can’t be. For participants, it’s the confidence to build a life that feels truly theirs.
Considering SIL?
If you’re exploring NDIS-supported independent living or looking to learn more about disability accommodation options in Victoria, ONCALL can help you find the right fit. Get in touch to explore how our team can support your goals or those of someone you care about.