Disability Support Worker Jobs at ONCALL

Working in disability support is a career with purpose. ONCALL offers a range of roles for people who want to grow while helping others live with independence.

Browse our latest ONCALL jobs and take the next step in your career.

Building a Career That Matters

Few careers let you directly improve lives each day. At ONCALL, our staff are central to everything we do. With a long-standing presence in disability and community services, we’ve built a reputation for quality and respect. By focusing on people (both our clients and our staff), we create an environment where care and careers go hand in hand. We are always looking for new team members who share this commitment.

Working with ONCALL Looks Like

Work-life balance

We recognise every person’s situation is different. That’s why we offer flexible roles in a variety of locations, helping you manage your professional and personal responsibilities.

Career Development

Growth is part of the journey at ONCALL. We support staff with accredited training, refresher courses, and pathways delivered through ONCALL’s Registered Training Organisations.

Support and wellbeing focus

We invest in our team through wellbeing initiatives, staff surveys, and recognition programs. Our goal is to ensure you feel supported, valued, and part of a workplace where your contribution matters.

Join Our Team

How the Recruitment Process Works

Every applicant goes through a clear, eight-step process. While details differ by role and state, you can expect the following:

1. Application

Submit your application and receive confirmation.

2. Application review

Our Recruitment Consultants assess your skills and may invite you to complete an online

3. Online assessment

Tests literacy, numeracy, and role suitability.

4. Telephone interview

A short conversation about your background, support experience, and motivation.

5. Group interview

A behavioural interview with other candidates to share knowledge and learn more about ONCALL.

6. Reference and screening check

This stage involves several important requirements:

Professional referees – Provide two referees who have directly supervised your work, with contact details.

Background checks – May include:

NDIS Worker Check (all roles)
Blue Card in Queensland
Carers Register in Victoria
Annual National Police Check

Qualifications and training – Copies of relevant certificates such as First Aid, CPR, Manual Handling, and Medication Administration.

Health requirements – Proof of COVID-19 vaccinations and booster
Training pathways – If you’re missing any of the above, we can support you with courses through JobReady Plus or other accredited training providers.

7. Candidate Assessment Briefing (CAB) Day

Online or in person, this covers policies, procedures, and expectations for new staff.

8. Commence employment

Once complete, you join our team. Ongoing support and reminders to update availability are provided.

We prioritise teamwork and support, ensuring every staff member feels part of a connected workplace. Enquire today if you’d like to know more about our culture.
We offer accredited training, refresher courses, and client-specific modules through ONCALL’s Registered Training Organisations. Ask us about the pathways that match your role.
Yes. Many staff move into senior or specialist roles. We encourage internal progression and provide the tools to support career development.
In addition to flexible roles and training, staff can access wellbeing programs, recognition initiatives, and a supportive team environment. Explore our current ONCALL jobs to learn more.

Frequently Asked Questions

I love working with clients one on one and building meaningful connections with different clients. I also enjoy the variety of different clients, different organizations and people across the houses that I work with. It feels like I’ve worked here much longer than I have with how easily I’ve been able to adjust and feel comfortable working with Oncall. The shifts are flexible which is perfect while I study, and my manager has been very supportive, providing shifts that accommodate me around my study.

Franca, Support Worker VIC
Good workplace culture with lots of friendly and supportive colleagues. I've seen some great outcomes for NDIS participants!

Jarrah, Support Worker QLD
One of the best organisation in the Disability sector....always look after client with top priority.....loved to be a part of this group.

Gaurav, ONCALL VIC
I am a support worker and feel very supported by head office staff they are very good at matching me up with participants and been with them for many years

Kyle, Support Worker VIC