Private Aged Care Services

Flexible in-home support arranged around your daily routine, preferences, and level of assistance needed. Browse our private aged care services or speak with our team about organising support at home sooner.

Private aged care services are designed for people who want to pay directly for in-home support rather than wait for government-funded care to begin. It gives you more control over when care starts, how often visits happen, and what kind of help you receive at home.

Private aged care may be suitable if you:

1. Do Not Currently Qualify for Government-Funded Aged Care

Some people need extra help at home but do not meet the requirements for a funded aged care program yet. Private care allows you to arrange practical support sooner, from household help and transport through to personal care and recovery assistance.

2. Are Waiting for a Home Care Package

Approval and package availability can take time. Private care can act as a bridge while you wait, giving you access to the help you need at home before government funding becomes available.

3. Prefer to Arrange Care Directly

Private aged care can be set up with less administration, more choice, and greater control over your visit schedule. You can choose the type of help you need, pay for the hours used, and adjust care as your situation changes.

Who Is Private Aged Care Ideal For?

No Waitlists – Start Care When You Need It

Private aged care can help you start care sooner, especially after a hospital stay, surgery, illness, or sudden change in daily routine. ONCALL can arrange private in-home care without waiting for package approval or long assessment processes.

With ONCALL, you can access:

  • No lock-in contracts

  • No package management fees

  • Care paid by the hour or day

  • Short-term or ongoing visits

  • Support that can increase or decrease over time

We have helped arrange 24/7 post-hospital care within 24 hours and provided bridge care while families waited months for a Home Care Package. Your care can begin with a few hours of help at home and grow if more assistance is needed.

Our Everyday Help at Home Services

Our private aged care services can be shaped around everyday routines, recovery needs, and the level of help already needed at home.

 Transport & Recovery Support

We can assist with transport to appointments, day surgery support, social drop-ins, recovery visits after hospital discharge, and higher-level care where required. As experienced home aged care providers, we can also discuss more regular or 24/7 care when needs change.

Daily Living & Personal Support

We can assist with personal care, grooming, showering, dressing, meal preparation, companionship, and in-home respite. This can be helpful when daily routines take more energy than they used to or when regular carers need extra backup.

Household & Errands Support

Our team can help with household cleaning, laundry, grocery shopping, errands, dog walking, and general home upkeep. These visits can make everyday living more manageable while keeping familiar routines in place.

Why Choose ONCALL as Your Private Aged Care Provider?

Choosing private aged care providers often comes down to trust, timing, and flexibility. You need care that can start quickly, fit around your household, and change when life changes.

As experienced aged care service providers, we combine a large support workforce with a more personal care setup. That means we can help arrange vetted support workers quickly while still taking time to understand routines, preferences, mobility needs, and the type of help that feels right at home.

Private aged care with ONCALL gives you:

  • Faster access to in-home care

  • Flexible hours with no long-term commitment

  • No package management fees

  • No exit fees

  • Care that can scale up or down

  • Support from experienced private aged care providers

Private care can also be used temporarily. You might only need help for a few weeks after surgery, a few months while waiting for funded services, or ongoing visits for daily support at home.

Contact Us for Private Aged Care Support

Getting started begins with a simple conversation about the help you need, how soon care should begin, and what daily life currently looks like at home.

If you are arranging support for yourself, a parent, partner, or someone close to you, our team can explain available private aged care services, talk through visit options, and help organise the next steps.

VIC: 03 9896 2468

Frequently Asked Questions