You can rely on us to be there for you and the people you support.

Your staff are your most valuable asset – you can’t fulfill your mission without them.

So we make it our mission to ensure you always have the staff you need to support the people depending on you. We can arrange casual staff 24 hours a day, 365 days a year, and often within a matter of hours.

When you partner with ONCALL, you have access to qualified professionals from culturally diverse backgrounds and with a broad range of expertise, including complex care specialists.


2 people with arms around each other and arms extended in jubilant fashion Orange stroke Icon
Casual Relief Staffing

From last-minute replacements for team members who call in sick to cover for people taking leave, we can arrange casual relief staff whenever you’re caught short.

Learn More

Assisting hand Orange stroke Icon
NDIS Casual Relief Staffing

If you need casual staff to support your participants, including those requiring complex care, we can help.

Learn More

3 people holding hands Orange stroke Icon
Special Project Staffing

ONCALL can quickly mobilise a team of support workers for special assignments or to manage emergency requests.

Learn More

Quality, reliable support professionals.

We have a rigorous recruitment process, comprehensive background checks, including the NDIS Worker Screening Check, and specialised induction and training programs. Plus, as a condition of employment, all staff commit to abide by our strict code of conduct and the NDIS Quality and Safeguarding Framework.

When we send someone to you, you can have complete confidence you have the highest quality professional representing your organisation.

Read more on how we can meet your staffing needs


I find ONCALL's Allocations team extremely reliable. They are always quick to resolve any issues that may arise.

ONCALL partner organisation

Sincere thanks for the wonderful service your team has provided to all shift requests. On all occasions, the shifts have been backed filled promptly and more often than not, with regular faces. Your team members have been so consistently diligent, kind and so respectful of the residents and the team. You have remarkable recruitment.

ONCALL partner organisation

Thanks soooo much for all of your support – given we are so regional, this is not a service we have ever utilised before and it has most definitely been a blessing ❤

Regional based community organisation

We are thrilled with the positive, proactive, and compassionate responses we have had from the ONCALL team. Everyone has been great to deal with and nothing seems to be too much trouble.

General Manager – Melbourne based disability support provider

Thank you so much for all the effort filling shifts, we really appreciate how difficult it is to fill them. The agency staff that come on shift are wonderful and we are so grateful that they often return.

Operations Manager – Disability Accommodation Provider (Regional location)

Thank you ONCALL, we really appreciate your contribution and assistance during a COVID-19 situation.

Melbourne based supported residential service

Call our friendly Casual Staffing team now on 1300 962 468 to discuss how ONCALL can assist you or submit an enquiry form here.