When you need dependability, we’re ONCALL.

We provide government and community service organisations across South East Queensland with the support they need to do their vital work.

If you need high-calibre casual staff, we have an extensive workforce you can draw on around the clock. If you need assistance delivering your disability services, we specialise in complex care and managing cases involving multiple stakeholders.

And because we’re also an established disability support provider, our industry knowledge and experience means we know exactly what it takes to deliver services to the highest standards and uphold your reputation.

Learn how ONCALL can support your organisation


We're an NDIS Registered provider
We’re an NDIS registered provider. That means we’ve been independently assessed and meet all government quality and safety standards, and that our staff abide by the NDIS Code of Conduct.
Registered labour hire provider VIC
Licence number: VICLHL01783
We’re registered with the Victorian Labour Hire Authority and authorised to provide labour hire services.
This assures you that our operations are being overseen by the relevant government body and that our workers have protections from exploitation.
Registered labour hire provider QLD
Licence number: LHL-05535-F3J9T
We’re registered with Labour Hire Licensing Queensland and authorised to provide labour hire services.
This assures you that our operations are being overseen by the relevant government body and that our workers have protections from exploitation.
HDAA certified
HDAA assesses disability service providers to make sure they meet standards that allow them to provide government funded supports. We’ve always passed with flying colours.
Member of the Centre for Excellence in Child & Family Welfare
The centre represents Victorian community services organisations working across child and family services. It supports us to constantly improve our service.
Member of the National Disability Services
As a member, we’re part of a community of sector influencers and part of a collective mission to improve the lives of people with disability.
Member of National Disability Practitioners
National Disability Practitioners is a leading association for disability practitioners, from disability support workers to allied health professionals. It supports us to support others.
Member of the Victorian Chamber of Commerce & Industry
The Victorian Chamber provides workplace relations advice, facilitates communications between industries and individuals, and contributes to our culture of openness.
Member of the Recruitment, Consulting & Staffing Association
The Association keeps us up-to-date with the latest compliance, legislative, business and recruitment industry news, as well as giving us access to important research and statistics.

Accreditations, Certifications & Memberships. We’re in good company.

To give you absolute confidence in the quality of our services, and in the way our employees and leaders conduct themselves, we voluntarily seek out further education, independent oversight and industry standards to meet and beat. Here are some of the accreditations, certifications and memberships that underpin the quality of our work.


We were especially impressed with ONCALL support worker, Mike's patience with the patient, how he handled himself the entire time we were there and also with how he is when given instructions or giving them out to us. He brought attention to our blindspots and had extremely good suggestions with moving the patient around, with a focal point on the patient's safety and comfort.

Attending Paramedic

ONCALL is a very reliable and professional business.

Family member of NDIS Participant

Sincere thanks for the wonderful service your team has provided to all shift requests. On all occasions, the shifts have been backed filled promptly and more often than not, with regular faces. Your team members have been so consistently diligent, kind and so respectful of the residents and the team. You have remarkable recruitment.

ONCALL partner organisation