Our goal with all of our houses is to create an inviting environment that’s better than you can find anywhere in the country. We’re not offering accommodation, or houses, we offer homes, your home. Homes that help people realise their dreams and help people achieve their goals.
We pride ourselves on providing the highest quality accommodation services available. We have purpose built houses that can cater for any need, houses that we run with the most experienced, market leading, specialist, in-house practitioners. Being specialists in accommodation services means we can provide any number of services and provide safe, specialist, family focused, trusted, accommodation support with in-house practitioners and staff that are always available, 24 hours a day. We specialise in the most complex situations and high physical needs and create homes specifically for every individual and family that needs our support.
The benchmark in high quality, low cost accommodation, all of our houses are purpose built, modern, comfortable and achieve the highest platinum rating for robust accommodation and the highest 7 star energy efficiency.
Our accommodation services team are available 24 hours a day, 365 days a year. When we’re needed, we’re there. Our short term accommodation provides a safe environment with our most experienced, expert support workers to provide accommodation in times of crisis or emergency.
State of the art self-contained apartments that are fitted out with market leading assistive technology. We ensure that all our apartments are close to transport and amenities to promote connection with communities and foster independence.
Our specialist houses are state of the art and modern and made to a 7 star energy rating. Furnished to ensure a platinum rating in robust accommodation, these homes can cater for any resident but are designed for the highest of needs. Our specialist in-home practitioners ensure a safe and comfortable home in a caring environment.
Shared supported accommodation is communal environments of between 2 to 5 people. Purpose built with specific residents in mind, we spend a lot of time ensuring housemates are well-matched and live in a caring environment where our specialist in-home practitioners provide support for all the residents and promote positive interaction and independence.
Stories from our homes
The range of accommodation options we provide at ONCALL gives our clients flexibility and independence in homes that set the benchmark in modern, purpose built spaces.
Alfred was living in one of our houses. It was his dream for his 60th birthday to do something really special and he decided that he wanted to do a cruise. Some of our ONCALL staff organised for that to happen for him. It was quite a complex process because Alfred was born in Argentina, he didn’t have a birth certificate, and he needed a passport to go overseas. It took about a year, but they achieved it
When Rebecca moved into an ONCALL house, she realised it wasn’t a house but a home.
Why choose ONCALL?
When we say we’re passionate and specialists in how we deliver care, we say it because we’ve lived through it. It’s part of who we are. ONCALL was born with Anna and Robert Fleming’s vision and passion to be able to deliver the highest quality care to people that need it the most. Both have worked in Disability Services for over 40 years starting in the former Kew Cottages in 1978. They were passionate about advocating for better care for people with disabilities from day 1 and that passion continues today.
40 years’ of delivering the highest quality of care
We emphasize family communication
In house practitioner – specialist technicians
Market leading recruitment processes
DWES every staff member
Approved planning officers
The benchmark in safeguards
Purpose built, contempory houses to cater for high physical needs
We’re always there for you any time of the day or night – 24 hours a day, 365 days a year.