Out of Home Care

We’ve been providing Out-of-Home Care for more than 25 years and our team is one of the most skilled and respected in the field. We’re trained in trauma-informed practice and fully understand our responsibilities and the legislative requirements.

Alongside the Victorian Government’s Department of Families, Fairness and Housing, we find placements that ensure the safety and wellbeing of the vulnerable young people we support. We also work in partnership with community service organisations and offer a range of supports, including respite care.

Support you can trust

The legislative framework of Child Protection services can be extremely complex with each jurisdiction slightly different in the way it administers protective duties. Because of our understanding of that complexity, and the way ONCALL is set up, we can provide the young people and families we support with a collective response to protective issues within their community.

Nothing is more important to us than seeing young people living in safe, happy homes. When we leave our homes to go to work every day, that’s what we’re dedicated to achieving for them.

Targeted Care Packages

We also deliver Targeted Care Packages (TCP) for young people in the Child Protection system. Our TCPs are designed to help each individual move from Out-of-Home Care into alternative accommodation, whether that’s back to the family home or to an independent living arrangement.


I sincerely thank the ONCALL Group, for a job well done.

Ambulance Victoria Paramedic

The quality of the support workers is amazing.

NDIS Participant

I have had the pleasure of working with one of your support workers, Andy, who has been supporting a client in an OoHC/DS placement. This young person can present with extreme behaviours of concern, but Andy has consistently been transparent, resilient, and responsive and always put the young person first. This role can be tough, but Andy has maintained the lowest incident rates of all staff.

Positive Behaviour Support Practitioner

Call our friendly Out of Home Care team now on 1300 962 468 to discuss how ONCALL can assist you or submit an enquiry form here.