We are committed to providing the highest quality care & support to you or your loved ones.
ONCALL is a leading 24/7 Disability Services Provider and an NDIS Registered Service Provider.
With more than 1,700 support workers, we have one of the largest Disability workforces in Victoria. Every ONCALL employee has current Police Checks, Working with Children and Disability Worker Exclusion Scheme (DWES) checks.
Our workforce is ready to provide flexible supports and services that meet your needs especially during the Coronavirus pandemic.
Did you know the NDIA has introduced some temporary changes to provide greater flexibility in NDIS plans during the Coronavirus outbreak? These include new support items for Support Coordination which allows you to use your CORE support funding to provide critical support and ensure that your essential services continue during this time.
ONCALL’s Support Coordination team can help you take advantage of these changes and assist you to figure out how to make the most of your NDIS package and link you in with the services you need.
ONCALL provides a wide range of disability supports and services for children and adults tailored to meet individual needs.
We deliver NDIS Core and Capacity Building Supports based on your goals and funding. We support individual participants and their families with daily living in-home activities and access to the community and can assist with:
While some supports including community access are limited for the time being, our support workers can assist across a range of areas. ONCALL has staff available right now who can assist with:
General household duties
General assistance and support
When you partner with ONCALL, our aim is to ensure you have the opportunity to live a full and independent life and achieve your goals as set out in your NDIS plan.
Here are just a few reasons why ONCALL staff are in such high demand:
Every ONCALL support worker is fully security screened and quality checked
Every employee has current Police Checks, Working with Children and Disability Worker Exclusion Scheme (DWES) Checks
We have experience supporting participants with a wide range of disabilities and health needs including high medical & behavioural complex care
We develop an ongoing roster of support workers to meet your individual needs
We can accommodate any frequency of shifts – emergency, short term, long term, regular or intermittent
The NDIS Client Services Team are supported by ONCALL’s Casual Staff Services team 24 hours a day, 365 days a year for shift changes and additional shifts.
Our extensive and culturally diverse team of specialist support workers means we’ll find a support worker that’s perfect for you.
Unlike many providers and matching platforms, all ONCALL staff are fully registered, employed and trained by ONCALL Group Australia.
ONCALL has staff available to support you now. Our NDIS specialists will work with you to build your support team. We will match you with the best suited staff who have the skills you need and share similar interests and values to your own. We can also facilitate introductory meetings to assist with the selection, so you choose the team that’s just right for you.