Working with ONCALL

There aren’t many jobs where you can go to work and help to change someone’s life. At ONCALL we do that every day. We’ve grown to be the market leader in the disability and welfare sector because of our focus on our clients. We put our clients at the centre of every decision we make.

Benefits of working with ONCALL

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Work-life balance

We understand everyone’s situation is unique. We do our best to accommodate each person’s specific needs and provide a flexible work environment. We have many family friendly roles in most areas around Melbourne and casual employment gives you the ultimate flexibility in the hours you work.

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We invest in our staff

We will support you with advancing your career, including specialised training through ONCALL Training College. We provide ongoing support, professional development, best practise advice, refresher courses, client specific and accredited training to ensure you will continue to excel in your role.

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Supporting the support

We check in with our staff on a regular basis in different ways: Keep you updated on important stuff, ask you for your feedback through surveys and research, encourage all of our staff to have input in how we can do things better, and we always recognise our people through our staff reward and recognition program.


Reliable company with support workers that genuinely care and provide valuable support to our son.

Family member of NDIS Participant

We’ve had a couple of different agencies supporting my brother and since we’ve chosen ONCALL we feel much more at ease, and my brother really likes the team of support workers that support him.

Family member of NDIS Participant