Pathways to Residential Youth Work

ONCALL has a number of pathways for those working in a relevant field to transition into a Residential Youth Worker. You may already be in the Disability sector but looking to expand your skills into Residential Youth Work. Or you could be qualified as an allied health professional (eg; nurse, mental health) and want to apply these skills in a role as a Residential Youth Worker.

Pathway 1

Applicants who’ve started/completed Certificate IV in Child, Youth & Family Intervention but have NO relevant experience. You do not need to complete the Top Up Skills Units as this content is covered in your Certificate IV in Child, Youth & Family Intervention course.

You will need to undertake 40 hours of unpaid placement with ONCALL which can consist of transport shifts and supervised shifts. Once the 40 hours of placement has been completed (and we feel confident you are ready to work unsupervised), you can then transition into a Residential Youth Worker role.


Pathway 2

Applicants holding a RELEVANT qualification (not Certificate IV in Child, Youth & Family Intervention) WITH appropriate experience/transferrable skills will need to enrol in the Top Up Skills course.

Once you have enrolled in the Top Up Skills course, you can begin working as a Residential Youth Worker in all areas of Out of Home Care, Welfare and In-Home Support.


What qualifications are needed to become a Residential Youth Worker?

From 1 January 2018 all residential care workers providing direct care in a residential care home funded or delivered by the Department of Health and Human Services (DHHS) are required to hold, or be undertaking, either:

  • Certificate IV in Child, Youth and Family Intervention (Residential & OOHC), including a mandatory trauma unit of competency; or
  • a recognised relevant qualification, plus completion of a short top up skills course.

Completing the Top Up Skills Course through ONCALL Training College

As part of the Residential Care Workers Vocational Education and Training Initiative, a top up skills course is required for workers who hold a recognised relevant qualification. This ensures a baseline of core skills and knowledge for all residential care workers across Victoria. The content covered under the top up skills course include: trauma, working in residential care and managing behaviour.

ONCALL Training College is a registered RTO (#45098) and delivers this mandatory training.

The Top Up Units are scheduled over a three-month period using blended methodology comprising of face-to-face classroom training, theoretical and practical coursework, online tasks, self-study, 180 hours of practical placement and a final assessment.

Classroom based training and assessments will be held at ONCALL Training College’s training facilities at Suite 1/670 Canterbury Road, Surrey Hills, Victoria, 3127.

Visit ONCALL Training College to find out more