Recruitment Process

1. APPLICATION

Once your application has been submitted you will receive a confirmation email acknowledging receipt.

2. TELEPHONE INTERVIEW

You will be asked questions to find out a little bit more about you, your work history and hands on support and your motivation for applying.

3. APPLICATION REVIEW

Your application will be assessed by one of our Recruitment Consultants against our capability requirements and key selection criteria and shortlisted for interview.

4. FACE TO FACE INTERVIEW

You will be asked to discuss in more detail your knowledge and experience through a series of behavioural based questions and quizzes and you will complete a simple language, literacy and numeracy test.

5. REFERENCE AND SCREENING CHECKS

You will need to supply two references, current Police Check and WWCC and agree to a DWES and Carers Register check. We will also ask for copies of your qualifications, as well as key training including Medication, First Aid, CPR and Manual Handling.

6. CANDIDATE ASSESSMENT BRIEFING (CAB) DAY

You will spend the morning on legislation, processes and relevant information a good support worker needs to know. Those who successfully pass the morning assessment will be given an employment contract to sign and after lunch you will meet representatives from each ONCALL business unit.

7. COMMENCE EMPLOYMENT

Congratulations, you have successfully completed the ONCALL recruitment process and are now ready to accept shifts. We hope that you enjoy being part of ONCALL and remind you to update your availability regularly.