Head Office Roles

ONCALL Group Australia is a leading national provider of professional support personnel for people with disabilities, families and youths in need.

As an ONCALL employee, you will be empowered with an unrivalled depth and breadth of expert support from other team members, all committed to work collaboratively to solve the challenging problems that often lie beyond other teams’ capabilities.

We’re always looking for dedicated people to support our field staff, clients and operations as we expand into new markets and services to assist us in Head Office in Victoria and Brisbane.


See all current job vacancies

Who we're looking for

  • People who resonate with our vision and purpose
  • People who are passionate about making a difference in the lives of our clients, have empathy and are understanding
  • Professionals in their field
  • A positive and motivational attitude that encourages people to strive for something bigger.


Expand all
  • Client onboarding
  • Filling roster lines
  • Data entry
  • Responding to client and field staff queries
Coordinator/ Managerial
  • Supervising teams
  • Managing accommodation facilities
  • Leading projects
People & Culture
  • HR
  • Operations
  • Occupational Health and Safety
  • Maintenance and Reception
Quality & Compliance
  • Develop policies and procedures
  • Conduct quality audits
  • Reporting obligations
  • Accounts payable
  • Accounts receivable
  • Payroll
  • Reporting
Marketing & Business Development
  • Campaign management
  • Account management
  • Systems administrator
  • Programming

Mandatory documents for Head Office staff

In addition to the experience/qualifications relevant to the specific role, all ONCALL Head Office staff will be required to hold or willing to obtain the following checks:

  • Working With Children Check (WWCC)
  • NDIS Worker Screening Check
  • NDIS Workers Orientation Module


I have always had very good service from ONCALL. Staff at all levels from administration and support worker care - I would highly recommend them as being reliable, supportive and professional at all times.

NDIS Participant

ONCALL staff have done an admirable job working around difficult COVID restrictions in Victoria and are to be congratulated for their efforts around these trying circumstances which remain ongoing.

ONCALL partner organisation