Case Manager - Targeted Care Packages (TCP)

This rewarding opportunity will require the effective case management of TCP’s and In-Home Support including assessment planning, facilitation, care-coordination, evaluation, advocacy and support to children, young people and families to meet individual and family health needs and achieve cost-effective outcomes.

Reporting to the Senior Case Manager OOHC, day-to-day responsibilities will include but not be limited to:

  • Delivering the case contracting for TCP's;
  • Ensuring assessment planning, facilitation, care-coordination, evaluation, advocacy and support of TCP and IHS for children, young people and families meets individual and family needs and achieves cost-effective outcomes;
  • Undertaking site visits will all clients and guardians with TCP;
  • Attending all court hearings related to the child or young person;
  • Completing and lodge all court reports as required;
  • Attending and facilitate all Care Team Meetings;
  • Ensuring all documentation and systems are updated in line with quality and legislative standards and ONCALL’s policies and procedures;
  • Building and maintain effective working relationships with all key stakeholders both internal and external;
  • Reporting monthly on activity, outcomes and areas for improvement.

 To be successful in the role you will possess the following:

  • Significant experience in child protection, case management, child welfare practice or a related field;
  • Demonstrated knowledge of the issues facing young people who need and rely on OOHC services;
  • Demonstrated ability to facilitate good working relationships with all services, clients and their families and significant others.
  • Successful coordination and placement in OOHC specifically with Targeted Care Packages and/or Individual Support Packages;
  • Tertiary qualifications in Social Work, Social Welfare, Education, Psychology or related area;
  • Understanding of DHHS standards, CYF Act 2005, Children and Young Persons Act 1989, Child Safety Standards and best interest principles;
  • Knowledge of trauma informed practices, case management and the CYF sector;
  • Working knowledge of CRIS, CRISSP or other relevant databases;
  • Knowledge of child protection and issues in relation to children in risk and an understanding of relevant theoretical frameworks;

In return, you will be rewarded with an attractive salary package, company pool car to use, phone laptop/ipad; all the tools of trade you will need to be able to successfully fulfill your rewarding position helping children, young people and families in the child protection system. If this resonates with you, please apply now. For further information, please contact Caroline Lane, Human Resources Manager on 03 9896 2468.

ONCALL is a recognised leader in the child, youth and family and disability sectors; we are people focused, driven by strong values and employ only the best staff to provide support to children who are statutory clients of the Child Protection Services system. We are a private organisation committed to ongoing development and training for all our staff.

ONCALL is committed to safety and wellbeing of all children, young people and people with disability. This will be the primary focus of our care and decision-making.

Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.