Support Coordination

Our dedicated support coordinators are NDIS and disability sector experts who’ll help you navigate the NDIS marketplace and get the most out of your plan.

From finding support providers who are right for you to ensuring you get great value from them, we’re all about helping you achieve your goals and aspirations.

Your Support Coordinator can:

  • Assist with Plan Review meetings and help you understand the NDIS process
  • Guide you through your NDIS plan as you choose services to match your needs
  • Connect you with service providers, community resources and local activities
  • Complete referrals for services and assist with initial bookings
  • Ensure agreements are in place with providers to guarantee the successful delivery of services
  • Resolve issues with any of the services provided under your NDIS plan
  • Provide impartial advice to give you choice and control over the providers you use
  • Assist with monitoring your NDIS funding.


ONCALL's support workers look after my sister extremely well and don't just do what is "required" of them but are also a friendly face, voice and companion for my sister. This is very important for her mental health, especially through the recent COVID-19 situation.

Family member of NDIS Participant

Since I have been with NDIS, ONCALL has definitely been the best all-round for support workers and are the most professional.

NDIS Participant

Call our friendly NDIS specialist now on 1300 962 468 to discuss how ONCALL can assist you or submit an enquiry form here.