Support Coordination

Our experienced Support Coordinators know there’s more to life than simply connecting you to other providers.

Our focus is on assisting you achieve your goals by creating real connections and opportunities using all your skills and strengths.

ONCALL also provides targeted and specialist coordination collaborating with your team.

Your Support Coordinator can:

  • Assist with Plan Review meetings and help you understand the NDIS process
  • Guide you through your NDIS plan as you choose services to match your needs
  • Connect you with service providers, community resources and local activities
  • Complete referrals for services and assist with initial bookings
  • Ensure agreements are in place with providers to guarantee the successful delivery of services
  • Resolve issues with any of the services provided under your NDIS plan
  • Provide impartial advice to give you choice and control over the providers you use
  • Assist with monitoring your NDIS funding.


ONCALL's support workers look after my sister extremely well and don't just do what is "required" of them but are also a friendly face, voice and companion for my sister. This is very important for her mental health, especially through the recent COVID-19 situation.

Family member of NDIS Participant

Since I have been with NDIS, ONCALL has definitely been the best all-round for support workers and are the most professional.

NDIS Participant

Call our friendly NDIS specialist now on 1300 962 468 to discuss how ONCALL can assist you or submit an enquiry form here.