Incident Reporting

Victoria - Client Incident Management System (CIMS)

Report the following incidents to CIMS:

Child/ Young Person (<18 years old) in an ONCALL OOHC Contingency/ IHS setting

Major or Non-Major Incidents:

    • Was the child/ young person harmed?
    • Was there an allegation of abuse?





Report via CIMS

Victoria - ONCALL Incident Management System (OIMS)

Report all other matters via OIMS:

  • Serious Incidents resulting in harm or potential harm for all disability participants
  • Behaviour Tracking (all clients/ participants)
  • Incident resulting in staff injury
  • Incident involving vehicle damage
  • Incident involving property damage
  • Incident involving privacy breach
  • Reporting an OHS hazard or near miss.


Report via OIMS

Queensland - Incident Management System

All incidents that must be recorded and managed include:

  • Any incident where a client is harmed or could have been harmed
  • Any breaches of privacy and confidentiality
  • Any incident where someone is harmed
  • Any serious injuries that occurred or allegedly occurred
  • Damage to property
  • Illegal activity or misconduct

Incidents can be reported online using the link below or downloaded from the Apple App Store or Google Play Store.

Report Online