What we live and breathe

In everything we do, we believe in improving the lives of the most vulnerable in our communities

Our History

1978

Anna & Robert Fleming started their careers in disability at the former Kew Cottages. They were passionate about advocating for better care for people with disabilities from day 1 and that passion continues today.

1993

Anna & Robert founded MSSA - the first disability and welfare labour hire agency in Australia.

2004

ONCALL Personnel & Management is born out of Anna & Robert’s vision to improve the lives of people living with disabilities.

2012

ONCALL grows to become a market leader in the community services sector and relocates the head office to Surrey Hills to cater for the growing ONCALL family.

2013

ONCALL is awarded Australian Achiever Customer Service Awards recognising and rewarding the success of customer service delivery.

2017

ONCALL Training College – ONCALL’s sister company and part of the ONCALL Group became a Registered Training Organisation (RTO) offering a range of specialised courses in disability training.

2018

Choice Housing – ONCALL’s sister company and part of the ONCALL Group breaks ground on a new build to cater for people with severe disability.

Today

ONCALL has grown to be the market leader with specialised teams focusing on staffing solutions, child youth and family support, and a full suite of NDIS services and accommodation services. ONCALL employ over 1,500 employees in over 400 sites across metropolitan Melbourne.

Meet Wendy, our Brand Ambassador

Wendy’s been a part of the ONCALL team for almost 10 years. She’s grown with the company and she’s such a huge part of the business. She has regular input in the business and even holds sessions for new recruits coming into the organisation outlining what it means to be part of the ONCALL family.

Read Wendy’s Story

Meet the Team

We are a team of expert professionals with extensive sector knowledge and experience in a broad range of community care and support services including disability and welfare (child, youth and family). This ensures we understand and accommodate the needs of our clients, no matter how complex.

The Board

Anna Fleming

Anna Fleming

Director

Read Bio
Robert Fleming

Robert Fleming

Administrator

Read Bio
Robyn Pollard

Robyn Pollard

CEO

Read Bio
Ben Fleming

Ben Fleming

Projects & Development

Read Bio

Management Team

Susan Rundle

Susan Rundle

Executive Manager People & Culture

Read Bio
Troy Aylen

Troy Aylen

Executive Manager Casual Staff Services

Read Bio
Toula Moustakas

Toula Moustakas

Executive Manager Accommodation Services

Read Bio
Sam Marshall

Sam Marshall

Executive Manager Marketing

Read Bio
Neil Curnow

Neil Curnow

General Manager

Read Bio
Julian Virgato

Julian Virgato

Executive Manager Finance

Read Bio